In the News

The Situation: The BioPharm Formulation Development group of a global biopharmaceutical company had a goal of doubling their productivity over the ensuing two years. It was recognized that improving the flow and availability of information and knowledge was a key area for improvement and needed to support the goal of a Quality by Design (QbD) vision. The business needed to examine its information flow, identify gaps and opportunities, and prioritize its business needs. Business needs could then be aligned with the IT strategy to ensure that projects delivering the most business benefit were given suitable priority. Likewise, the IT strategy for knowledge management would be aligned with the business vision. The client invested in an organized approach to assess the information flow in the organization, to determine the knowledge that is managed at key stages in the workflow, and to create a roadmap toward better management of that information and knowledge across the group.